Legal

Privacy policy

This basic privacy policy explains what information Return for MOT handles, why we use it, who it may be shared with, and how to contact us about your data.

Information we collect: We may collect account details for your garage, contact details for account users, customer contact details, vehicle registration and MOT information, reminder preferences, message templates, reminder history, support messages, and basic website or service usage information.
How we use information: We use information to provide the MOT reminder service, manage accounts, send reminders, handle opt-outs, support customers, improve the product, protect the service, and meet legal or accounting duties.
Sharing information: We only share information where needed to run the service, such as with hosting, messaging, payment, analytics, or support providers, or where required by law. We do not sell customer or vehicle data.
Retention and security: We keep information for as long as needed to provide the service, keep business records, resolve issues, and meet legal duties. We use reasonable technical and organisational measures to protect the information we hold.
Your rights: Depending on your role and the information involved, you may be able to ask for access, correction, deletion, restriction, portability, or to object to certain uses of personal data. Customers can also opt out of reminder messages.
Contact and complaints: To ask about privacy or data rights, email hello@returnformot.co.uk. If you are unhappy with how personal data is handled, you can also complain to the Information Commissioner's Office at ico.org.uk.

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